Membership FAQs

MEMBERSHIP FAQs

Below you’ll find answers to some common questions around what you get out of your membership. If you’re not getting the answer(s) you need, email us at help@florencemarinex.com.

• Free shipping on all US orders.

• 10% of every purchase amount is added to your membership account as store credit towards future orders. 

• Access to member-exclusive products.

There is a one-time fee of $20.00 USD.

For now, Florence Marine X Society membership is only available within the U.S., but we’re actively working towards international availability and we’ll keep you updated.

REWARDS FAQs

With your membership you will receive a 10% store credit on participating products you purchase that will be added to your membership account balance.

• As a member, whenever you purchase an item(s) on florencemarinex.com you will receive a 10% store credit on participating products you purchase that will be added to your membership account balance. 

• Your available balance can be put towards future purchases (web-only).

If you retain a balance in your membership account you will be prompted at checkout to use your accrued credit against your purchase.

• No. Your rewards are solely applicable towards online purchases, and do not retain any cash value outside online store credit. 

• Rewards are only redeemable for merchandise and are not transferable.

Your rewards balance will expire 365 days after your most recent purchase, but your membership will remain intact. 

If your rewards have been issued (or is in the process of being calculated), then that amount is deducted from the purchase price.

TERMS & CONDITIONS

Find our terms and conditions here.