1.5mm FlatLock Wetsuit Jacket

FIT GUIDE

How to Care For Your Wetsuit 
We’re fans of taking care of our gear. Our belief is that if we invest in high quality pieces that are crafted well and we take care of them, they’ll last longer and stay out of the landfill. 

Below you’ll find some suggestions on how to get the most out of your new premium rubber and to ensure it keeps you warm for multiple winter seasons.

Cleanliness is Key 
Get a tub of cool water and add non-toxic wetsuit cleaner or gentle soap. Open all the zippers and turn it inside out, submerging it in the water. Knead the soap or cleaner into the suit and let it sit awhile. Rinse with cool water and hang it to dry out of direct sunlight.

Don’t Rough It
Avoid changing on rough surfaces like asphalt. We suggest standing in a bucket that can double as a wetsuit container once you’re done.

Shade is Your Friend
Avoid hanging your suit in the direct sunlight. UV rays can break down the suppleness and longevity of the neoprene.

FLORENCE wetsuits are made using the best materials available. Standard Issue wetsuit styles carry a limited 1 Year warranty from the date of shipment on materials & workmanship. Under our warranty guidelines FLORENCE will repair or replace, at FLORENCE’s sole discretion, your wetsuit if found to be defective under normal use and proper care. 

Warranty Policy Requirements/limitations:

• Wetsuit must have been purchased within a year of the claim being filed.

• All warranty claims must be accompanied by the original purchase receipt from an authorized dealer.

• Repaired or replaced products are covered for the remainder of the original warranty.

• Warranty approval is at the sole discretion of FLORENCE.

Not Covered Under Warranty:

• Items purchased from a non-authorized dealer.

• Repairs, or alterations, to any area of the product done or attempted by anyone other than an authorized Florence repair facility.

• Products classified as seconds, samples, or used.

• All items purchased on sale, regardless of the place of purchase or whether bought on Florence’s Site.

• Damage from sunlight, chlorine, improper recreational use or care, or any damage beyond the product's natural life expectancy. 

• Warranty claims requests without valid proof of purchase.

How to Process a Warranty Claim:

E-mail the warranty department to obtain warranty authorization:

• Email us at wetsuitwarranty@florencemarinex.com with the following information:

• Photos of the item

• Proof of purchase

• Description of defect

• Shipping address and phone number

Once warranty is authorized:

• Make sure your wetsuit is clean and dry. Dirty and/or wet wetsuits will be returned to customers without repairs being made.

• Ship your wetsuit promptly.

• Include a copy of the original receipt.

• FLORENCE is not liable for any items lost in transit. Customers are responsible for all tracking information on return shipments.

• Ship to:

FLORENCE 
ATTN: Wetsuit Warranty
6100 W Coast Highway
STE A
Newport Beach, CA 92663

Shipping:

Customers are responsible for all costs incurred on shipping warranty item(s) to Florence Newport Beach. FLORENCE will cover shipping cost on replacement or repaired item(s) shipping back to the customer.